We understand everyone has unique needs; this is why we do our best to work with individual circumstances. With that in mind, we need to have a cancellation policy that is fair to both you and the business.

A cancellation affects many layers of business. With very limited space on each SRF Vacation, once the package/room has been booked, the spot becomes unavailable for someone who could have booked otherwise. The resort, SRF Vacations and the local economy is impacted every time a cancellation occurs.

We appreciate your understanding!

Payments

  • Deposit

    To confirm your booking for your upcoming SRF Vacation, a non-refundable deposit of 25% of your total retreat package is required.

  • Payment

    The remaining 75% of the retreat cost is due 60 days before the retreat start date.

  • Payment Options

    We accept VISA, Mastercard or wire transfer

Cancellations

  • Cancellations 60 Days

    Any booking cancellations made 60 days prior to the retreat start date will be subject to forfeiting 50% of the initial deposit.

  • Cancellations 30 Days or Less

    Any booking cancellations made less than 30 days of the retreat start date, are subject to forfeiting the full cost of the retreat.

Terms & Conditions

  • All rates are to be settled in USD or the equivalent exchange rate of the day the payment is submitted.
  • Travel insurance is mandatory to join an SRF Vacation retreat. Travellers should always purchase travel insurance to cover emergency medical services and / or emergency medical evacuation.
  • If a guest chooses to leave the retreat, or omit participating in any activities that are part of the retreat for any reason, SRF Vacations is not obligated to make any refunds.
  • Cancellation insurance is highly recommended in the event you need to cancel your reservation for any reason.
  • All guests must have a valid passport within 6 months of the return flight date otherwise you risk being denied entry into the final destination.
  • SRF Vacations may ask any participant or guest to forfeit their stay or place at the retreat at any time if the individual’s behaviour is interrupting the retreat or other resort guests’ stay.
  • You must be 18 years of age and over to attend an SRF Vacation.
  • Policies of bookings with SRF Vacations can change at any time without notice.
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